Old Navy in Merriam, KS Open now

Reviews about Old Navy

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  January 20, 2020, by erica nagy
  Since the store in shawnee mission ks closed I have been to this store a few times. This store is ALWAYS trashed!! I had purchased a few shirts a month or so after the "90 day" warranty that I wasn't aware of and they wouldn't return them. Honestly I would have taken store credit. I also planned on shopping the same day but the way Deb lectured me about the return policy was rediculous and un-necessary! If she would have been nice I would have understood but I will not be shopping at Old Navy anymore due to the way I was takes down to by Deb the receptionist. This is not the way to treat customers!